[etc]Can I get M-Cash and enter events through my mobile phone?
Yes, you may receive M-Cash and enter our various shipping events through the Mallree app and mobile website. Merchants that aren compatible with mobile phones are labeled as "No Cashback on Mobile", and you may check detailed information on the store page for each store. Please note that when you use a merchants app to place an order, you will not receive M-Cash or be able to participate in shipping events.
[etc]When does M-Cash from travel advertisers get credited to my account?
M-Cash from travel advertisers gets credited after 70 days from the day you used your product. For example, if you checked out from your hotel on August 9th, you should be able to check your order information and M-Cash amount in Mallree by the first week of October.
[etc]Why did my reservation information disappear from my My Page?
Normally order information shows up within 48 hours of placing your order or reservation. However, for hotel and flight reservations, some online malls, and reserved products from duty free stores and some other stores, your order may be temporarliy deleted sometime after you place your order. After your product has been used or picked up, it will show up again later that same month. For these merchants, cashback may show up, be deleted, and then show up again later, so please check the detailed store information on each store page for these types of merchants.
[etc]Is the amount of time it takes M-Cash to get attributed to my account the same for all stores?
The amount of time it takes for M-Cash to be attributed to your account varies based on whether its a local Korean store, international store, or a travel/reservation merchant. In general, M-Cash will automatically be attributed to your account within 30 to 70 days after purchase.
[etc]When will my account be credited M-Cash after I participated in a Card event?
M-Cash will be credited to your account on the last day of the following month after your have completed your order and adhered to the event terms. For example, if you completed your order in November, your account will be credited on the 31st of December.
[etc]How can I confirm my Card event participation?
In order to check if you have participated in the correct Card event,
please go to My Page > Pending M-Cash. You will be notified of ‘Card Event Applied’
If you did not follow the event’s terms and conditions, your M-Cash may not be rewarded.
[etc]Can I still earn M-Cash if I didn’t go through the link on the Card event page?
Unfortunately, any purchases made without clicking through the link on the event page would not earn you M-cash. In order to adequately be rewarded M-cash, you will need to make your purchase after you have clicked on the event link by navigating to the [Event/Exhibitions] tab on mallRee.com. After you `select` your card event of choice, enter your card number and hit save. Proceed by selecting from one of the participating merchants at the bottom of the event page, which will direct you to your desired store to shop and earn M-Cash!