[etc]Can I get M-Cash and enter events through my mobile phone?
Yes, you may receive M-Cash and enter our various shipping events through the Mallree app and mobile website. Merchants that aren compatible with mobile phones are labeled as "No Cashback on Mobile", and you may check detailed information on the store page for each store. Please note that when you use a merchants app to place an order, you will not receive M-Cash or be able to participate in shipping events.
[etc]When does M-Cash from travel advertisers get credited to my account?
M-Cash from travel advertisers gets credited after 70 days from the day you used your product. For example, if you checked out from your hotel on August 9th, you should be able to check your order information and M-Cash amount in Mallree by the first week of October.
[etc]Why did my reservation information disappear from my My Page?
Normally order information shows up within 48 hours of placing your order or reservation. However, for hotel and flight reservations, some online malls, and reserved products from duty free stores and some other stores, your order may be temporarliy deleted sometime after you place your order. After your product has been used or picked up, it will show up again later that same month. For these merchants, cashback may show up, be deleted, and then show up again later, so please check the detailed store information on each store page for these types of merchants.
[etc]Is the amount of time it takes M-Cash to get attributed to my account the same for all stores?
The amount of time it takes for M-Cash to be attributed to your account varies based on whether its a local Korean store, international store, or a travel/reservation merchant. In general, M-Cash will automatically be attributed to your account within 30 to 70 days after purchase.